About Us
Welcome to ATH Global Services!
Empowering Businesses through Trusted Outsourcing Solutions
ATH Global Services is your trusted partner for high-quality BPO solutions. We focus on delivering measurable results and maintaining transparency, ensuring that our impact is visible. Based in Bangladesh, we aim to build a reliable, long-lasting partnership that strengthens your business.
Our Expertise
With a team of experienced professionals and a broad range of specialized services, we assist businesses across industries to succeed in an increasingly competitive environment. Our expertise spans multiple domains, each designed to cater to the unique needs of our clients.
Our Mission
Our mission is simple—to be the most reliable and strategic BPO partner for organizations looking to grow, reduce costs, and streamline operations. We combine skilled talent with the latest technology and a rigorous focus on quality, ensuring our clients achieve a competitive edge.
Our Top Services
Telemarketing
We specialize in driving sales and generating leads through strategic outbound calls. Our telemarketing services are tailored to expand your reach, boost sales, and build lasting customer relationships.
Lead Generation & Prospecting: Identifying potential customers and qualifying leads to build a strong pipeline.
Appointment Setting: Scheduling meetings with prospects to convert interest into business opportunities.
B2B & B2C Cold Calling: Reaching out to new prospects to generate leads, create interest, and initiate sales conversations.
Customer Retention: Engaging existing customers to ensure continued satisfaction and loyalty.
Back Office Support
Optimize your business operations with our reliable back-office services, designed to streamline processes and reduce administrative workload.
Data Entry & Data Processing: Accurate data entry and processing to maintain organized and up-to-date records.
Order Processing: Efficient management of orders, from fulfillment to tracking, ensuring smooth delivery.
E-commerce Data Entry: Uploading and updating product details, managing inventory, and tracking orders on e-commerce platforms.
Admin Support: Providing general administrative support, including document management, scheduling, and task coordination.
Healthcare BPO
Our healthcare-specific services help providers optimize operations, improve efficiency, and maintain compliance with industry standards.
Medical Billing & Coding: Accurate and timely medical billing and coding to ensure compliance with healthcare regulations.
Insurance Claim Processing: Streamlining claims processing for quick resolution and improved reimbursement.
Patient Support Services: Assisting patients with appointment scheduling, inquiries, and follow-ups.
Record Management: Managing medical records securely and ensuring easy access for healthcare providers.
Human Resource Outsourcing (HRO)
Manage your workforce effectively with our end-to-end HR outsourcing solutions. Our services are designed to reduce administrative burdens while improving workforce management.
Recruitment & Candidate Screening: Sourcing and screening candidates to find the best talent for your organization.
Employee Onboarding: Ensuring a smooth onboarding process for new hires to integrate them into your company efficiently.
HR Administration: Handling HR-related administrative tasks, including payroll processing and benefits management.
Performance Monitoring: Implementing performance tracking systems to assess employee progress and development.
Healthcare BPO
Our healthcare-specific services help providers optimize operations, improve efficiency, and maintain compliance with industry standards.
Medical Billing & Coding: Accurate and timely medical billing and coding to ensure compliance with healthcare regulations.
Insurance Claim Processing: Streamlining claims processing for quick resolution and improved reimbursement.
Patient Support Services: Assisting patients with appointment scheduling, inquiries, and follow-ups.
Record Management: Managing medical records securely and ensuring easy access for healthcare providers.
Customer Support
We help businesses provide exceptional customer service by managing inbound and outbound communication across multiple channels. Our customer support services are designed to enhance customer satisfaction and loyalty.
24/7 Availability: Offering round-the-clock assistance, ensuring your customers always have access to support.
Live Chat Support: Real-time communication that resolves issues and answers questions quickly.
Email Support: Professional and timely email responses to customer inquiries and issues.
Virtual Assistance: Handling administrative tasks, scheduling, customer queries, and operational needs remotely.
Why Choose Us?
At ATH Global Services, we are more than just a service provider—we are your trusted business partner. Our approach is centered around understanding your specific needs and consistently delivering high-quality services. Whether you’re looking to improve efficiency, cut costs, or focus on core business activities, we are there for you.
We follow your direction and adapt at every step of the way.
We are committed to maintaining the highest standards in every service we provide.
Building long-term relationships based on trust, professionalism, and transparency.
Quality
We only hire 1 in every 30 applicants, because we’re an employer of choice. Plus, we have a world-class QA program. It’s no surprise our average QA score is 95%.
Flexibility
We say “yes” to unique requests and deliver customized solutions. And we do it while guaranteeing we’re the easiest business process outsourcer (BPO) to work with.
What you should know:
We have a great experience on our hand.
5
Satisfied
Clients
20
Projects
Completed
8
Award
Earned
20+
HR Resources
Would you like to start a project with us?
Get in touch with us and jump start today!